Freddie Awards 2018
1 min

The 28th Freddie Awards Ceremony took place on April 26, 2018 in Seattle (USA) and our loyalty program, Le Club AccorHotels, received several prizes!

The objective of the event: reward the airlines and hotel groups for the services of their loyalty’s programs. The members expressed their preference in 3 distinct geographic areas. Through the 6 prizes won, the members have once again proved their commitment and satisfaction to the Le Club AccorHotels program... What awards did we receive?

Le Club AccorHotels proudly received the prizes of:

"Best Hotel Program of the Year" in Europe/Africa. Thanks to a year full of new member-only offers development: the launch of "La Collection*" in more than 10 countries; "Collections"; new and improved "Elite Experiences*"; the introduction of new "Dream Stays*"; and new partnerships (Royal Air Maroc, Aeroflot, Priority Pass, Barbara Rihl etc.), giving our members even more benefits and rewards.

"Best Promotion" in Europe/Africa, thanks to a generous campaign rolled out in May 2017, which gave members the opportunity to earn up to 120 euros' worth of Rewards points.

"Best Customer Service" in Europe/Africa, the Middle East/Asia/Oceania, thanks to a customer care centre capable of handling queries in 13 different languages.

"Best Redemption Ability" in Europe/Africa, the Middle East/Asia/Oceania. Thanks to Le Club AccorHotels , our members can get a discount on their bill, throughout the year in the participating hotels! The programme also allows members to trade their points for Dream Stays*, to enjoy Elite Experiences* and to make purchases on La Collection*.


*Dreamstays: luxury stays in outstanding hotels in the UK, USA, Italy and France, only accessible with points

**Elite Experiences: unique experiences at major events such as Roland-Garros, the US Open or the Australian Open, the VIP box at the AccorHotels Arena, New Year celebrations at the Novotel Times Square, the Rio Carnival etc…

***La Collection: our online store where goods can be bought in return for Rewards points