Power your hotel

Group 4 young students working together talking smiling showing boards papers pictures holding digital tablet and notebooks

Group 4 young students working together talking smiling showing boards papers pictures holding digital tablet and notebooks


What sets your it solutions apart?

To be competitive in today’s hospitality market, you need the latest generation in information technologies. We’ve got them.

The IT support has a thorough and crossfunctional knowledge of the hotel industry: equipment, software, multi-products and interfaces.

We guarantee end to end IT asset management and support . Our comprehensive, fully secure Accortel connection puts all of our IT services at your fingertips.

Our Accor Messaging System lets you create hotel email addresses. Our Accor Intranet Portal lets you log on to AccorLive and our enterprise social network.

You also have access to our many applications designed to help you sell and manage your hotel: TARS global reservation platform. Our RMS (Revenue Management System). And our iPMS (Integrated Property Management System).

We make managing your hotel smarter and easier than ever before.

  • 2,5 hours saved every day thanks to efficiency improvement

  • +2 to 3 of RevPar increase thanks to iPMS solutions

  • 24/7 online IT assistance & troubleshooting


What is iPMS and how does it power my hotel?

Our iPMS is an Integrated Property Management System. It opens all of Accor's systems to you. From partner services like distribution, loyalty, and revenue management. To guest services like Welcome, E-Check-in/Fast Check-out and electronic billing. And countless more.

You will need either an OPERA* or FOLS iPMS, depending upon your brand. Plus Accor-approved software and IT equipment. And a connection to Accortel.

Once you are set up, you will be able to interface with more than hotel 110 distribution channels. Internet sites. Online travel agencies. Global hotel industry distribution.

It turns your hotel into a model of efficiency.

*Opera is a third-party product sold and installed by Oracle and recommended by Accor

*Central Reservation System

  • 69% of total hotel revenue generated by CRS

  • >110 different distribution channel connections

  • 73 million room nights generated


What is CRS and what can it do for me?

CRS is the Accor global reservation system: a unique multi-channel platform that gives you access to every facet of the entire hotel industry. It offers you guest booking. Secure online payments. And so much more.

It increases your occupancy and average room rates, reinforces your direct sales, and manages your indirect sales. It makes you more efficient than ever before.

CRS offers you 8 services to simplify your life and increase your profits:

- RESAWEB: Manages your hotel bookings

- DATAWEB: Manages your hotel’s data: description, rates, sales conditions, and more

- APOL: “Accor Payment On Line” for secure online payments of all reservations

- FASTCOM: Manages remuneration of intermediaries (e.g. travel agencies)

- ANAIS ASA: “Accor New Application for Integrated Sales”, for managing B2B contracts

- ALL - ACCOR LIVE LIMITLESS: A simple way to manage our loyalty program

- REPORT HOTEL: Provides instant access to all statistics reports

- TRACKING: A tool for analyzing the commercial segmentation of Accor guests