Pioneering by Nature

For more than half a century, Accor has been continuously reinventing the hospitality business by making daring moves and challenging the status quo. Innovation, adaptability, and resilience are part of our DNA. Hand in hand with our partners, owners and all stakeholders, we anticipate and respond to global shifts and clients’ evolving needs, fostering growth and building value while honoring our responsibility and working in harmony with our commitment to a sustainable future. 

Building on our legacy and with unique strengths – our unrivalled brand portfolio, innovative services and experiences, efficient technology and booking tools, …, we are ideally positioned to expand further and continue to lead the way in shaping and deploying the hospitality of tomorrow, harnessing the power of innovation to grow responsibly. 

People at our Heart 

We’re in the business of people. Our 330,000 Talents are the women and men who create our success and who, every day, in our hotels, bars, restaurants and all the other places that make up the richness of our Group, cultivate know-how, care and creativity, making our brands shine with passion and energy, and welcoming our clients to craft distinctive experiences and create genuine and meaningful connections. 

Every four minutes, a new team member starts working with us. We nurture their uniqueness – we celebrate diversity and champion an inclusive culture in all our teams. I’m enormously proud of our reputation as an employer of choice and committed to continuously building on it. 

We support Talents to flourish, empowering our team members to be themselves and providing tailored development opportunities, acting as a social elevator for our teams around the world. By taking care of our people, we create opportunities for economic and community development. It’s just one of the ways we make a positive impact.

Committed to the Planet

Pursuing our commitment of over 30 years of pioneering responsible hospitality, we are accelerating our global sustainable transformation by bringing to life a model where we make an active contribution to the environment and society, both locally and globally. Our strategy is ambitious:  I want Accor to not only set the hospitality sector standard for Environmental, Social and Governance (ESG) commitments and initiatives, but to inspire and mobilize our entire industry. 

By collaborating with industry peers, global organizations, and innovation partners, we are forging a more sustainable future for hospitality. We are embarking everyone across our organization to play a part in collectively building solutions, and I strongly believe that sustainability creates value for all stakeholders: our teams, owners, partners, clients, and communities. The future of hospitality must be sustainable, or there will be none.

Future is our Focus

At Accor, we have always looked ahead. Now more than ever, the future of travel and hospitality hinges upon our industry’s boldness, agility, and flexibility, as well as collaborative action and responsibility. 

I am deeply convinced that our innovative and creative mindset and the collectively mobilized Talents, strengths, and energy of our teams will allow us to advance our market leadership, further unleash the full potential of the Group, be more than ever at the forefront shaping the responsible hospitality of tomorrow. 

The possibilities are endless. We embrace them with the same trailblazing spirit, passion and genuine sense of welcome that has powered our journey for the last 50+ years. And today, we continue pioneering the art of responsible hospitality, connecting cultures, with heartfelt care.

Sébastien Bazin,
Chairman & CEO of Accor