How We Drive Performance
Discover how our powerful tools, services, and scalable platforms unlock your business potential.
Optimize Your Costs
POWERING OPERATIONAL EXCELLENCE
Operational excellence. Maximum performance.
Your success demands a complete ecosystem built for performance. We deliver powerful 360-degree solutions that optimize costs, streamline operations, and maximize returns. We harness our unrivaled global scale and deep local expertise, focused into two dedicated divisions to deliver the most tailored solutions for your needs. From procurement and talent acquisition to cutting-edge technology and sustainable design, our expert teams provide personalized support at every stage of your project and for every aspect of your operations.
€3B
managed purchases per year
10M
visitors to Accor careers website per year
Solutions for Operational Excellence
Learn how we deploy a powerful range of tools, services, and scalable platforms – and our unrivaled hospitality expertise – to optimize your operations
Your Procurement Solution
With Astore, our leading procurement organization and one-stop online platform, we deliver measurable value that directly impacts your bottom line – streamlining operations, generating cost savings, ensuring supply chain compliance and security, and meeting ESG standards.
You gain access to expert teams who negotiate the best market conditions with 5,000 global supplier partners for 100% of hospitality needs, from daily purchasing to major construction and renovation projects, with personalized project support.
€3B+ managed spend worldwide
5,000 global supplier partners
260 procurement experts
-35% average savings on F&B products
Attracting, Retaining, and Developing the Best People
Great hotels start with great people, and we deliver an exceptional talent pipeline. You’ll access our strong employer promise, attractive brands, and powerful global recruitment engine, with advanced assessment tools to streamline your hiring process. Our culture of performance and excellence also brings you talent management programs that enhance recognition, engagement, and retention, with our pioneering Accor Academy developing the skills your property needs to thrive.
10M visitors per year to Accor Careers website
19M+ hours of training over the 5 years
8.8/10 latest hotel employee engagement score
Cutting-Edge Tech Solutions
We streamline and enhance your operations with agile tech solutions that deliver measurable results: seamless guest technology from WiFi to in-room amenities, cloud-based PMS and POS systems for operational efficiency and reduced expenses, 24/7 expert support, direct connectivity to Accor's information network, and cutting-edge AI solutions for everything from marketing campaigns to food waste reduction. We secure your business environment with cutting-edge cybersecurity, customer data protection, and payment solutions that ensure compliance and guest confidence.
-35% operational expenses by automating routine tasks
2,000 viruses blocked every day
Expert Design & Operational Support
Our Design & Technical Services team delivers tailored expertise that optimizes your investment costs, streamlines your operations, and maximizes your asset value. You’ll receive comprehensive support throughout your hotel's lifecycle, from planning and design through construction monitoring, environmental integration, equipment selection, and successful opening.
Where Responsibility Meets Performance
Our sustainable solutions combine environmental responsibility with business value and owner support. We deliver an average of 20% utility savings, meeting ESG regulations while optimizing operational efficiencies and increasing long-term asset value.
You gain access to our leading in-house expertise, comprehensive tools, turnkey solutions, and world-class partnerships that drive growth and make sustainability a competitive advantage.
Your Procurement Solution
With Astore, our leading procurement organization and one-stop online platform, we deliver measurable value that directly impacts your bottom line – streamlining operations, generating cost savings, ensuring supply chain compliance and security, and meeting ESG standards.
You gain access to expert teams who negotiate the best market conditions with 5,000 global supplier partners for 100% of hospitality needs, from daily purchasing to major construction and renovation projects, with personalized project support.
€3B+ managed spend worldwide
5,000 global supplier partners
260 procurement experts
-35% average savings on F&B products
Attracting, Retaining, and Developing the Best People
Great hotels start with great people, and we deliver an exceptional talent pipeline. You’ll access our strong employer promise, attractive brands, and powerful global recruitment engine, with advanced assessment tools to streamline your hiring process. Our culture of performance and excellence also brings you talent management programs that enhance recognition, engagement, and retention, with our pioneering Accor Academy developing the skills your property needs to thrive.
10M visitors per year to Accor Careers website
19M+ hours of training over the 5 years
8.8/10 latest hotel employee engagement score
Cutting-Edge Tech Solutions
We streamline and enhance your operations with agile tech solutions that deliver measurable results: seamless guest technology from WiFi to in-room amenities, cloud-based PMS and POS systems for operational efficiency and reduced expenses, 24/7 expert support, direct connectivity to Accor's information network, and cutting-edge AI solutions for everything from marketing campaigns to food waste reduction. We secure your business environment with cutting-edge cybersecurity, customer data protection, and payment solutions that ensure compliance and guest confidence.
-35% operational expenses by automating routine tasks
2,000 viruses blocked every day
Expert Design & Operational Support
Our Design & Technical Services team delivers tailored expertise that optimizes your investment costs, streamlines your operations, and maximizes your asset value. You’ll receive comprehensive support throughout your hotel's lifecycle, from planning and design through construction monitoring, environmental integration, equipment selection, and successful opening.
Where Responsibility Meets Performance
Our sustainable solutions combine environmental responsibility with business value and owner support. We deliver an average of 20% utility savings, meeting ESG regulations while optimizing operational efficiencies and increasing long-term asset value.
You gain access to our leading in-house expertise, comprehensive tools, turnkey solutions, and world-class partnerships that drive growth and make sustainability a competitive advantage.
Explore Further
MAXIMIZE YOUR REVENUE
Designing & Building Success
From project conception to opening and beyond – learn how our experts accompany you every step of the way.
ALL Accor
Discover the gateway to our hospitality ecosystem, merging one-stop booking and world-class loyalty.
