Sustainable Hospitality

WE ARE SHAPING A MORE SUSTAINABLE FUTURE FOR HOSPITALITY

Two women outdoors, one with braided hair in a brown jacket, the other with straight hair in a light top, both looking toward green foliage.

Eco-conscious. Performance-driven.

With travel accounting for ~10% of global carbon emissions, we believe it is our role to shape a more sustainable future for our industry. We take a science-based approach to embedding sustainability across our business model and activities, redefining the guest experience while boosting hotels’ extra-financial performance. Our areas of focus are: designing and operating sustainably, reimagining our food model through a more sustainable value chain and appealing dining experience, and rethinking tourism by actively preserving and supporting local communities and destinations.

  • 100%

    hotels third-party eco-certified by 2026

  • 60%

    less food waste by 2030

  • 88%

    of hotels have eliminated single-use plastic

  • 46%

    reduction in carbon emissions by 2030

    Scope 1 & 2

Our Three Pillars for Change

With people and nature at the heart of our strategy, we’re driving change through a comprehensive approach that addresses the entire hotel journey

STAY

Designing & Operating Sustainably

From design to daily operations, we are strengthening our sustainability standards to reduce our emissions and environmental impact.

SUSTAINABLE STAYS

EAT

Transforming Our Food Model

We are working across the entire value chain to source responsibly, engage kitchen teams, reduce waste, and promote sustainable eating habits.

RESPONSIBLE FOOD MODEL
Mövenpick Resort Al Marjan Island - UAE

EXPLORE

Preserving Our Destinations

We foster a more sustainable tourism by preserving natural ecosystems, respecting local cultures, and encouraging mindful exploration.

DESTINATION STEWARDSHIP

How We Create Sustainable Value for Everyone

Social and environmental transitions are reshaping every industry. We deliver value for all our stakeholders by meeting and anticipating evolving expectations.

For owners and investors

By optimizing resource use and future-proofing hotels, we help reduce costs, manage risks, build trust, and attract new business. We have placed extra-financial performance on equal footing with financial results in line with new European regulations, building trust and making sustainable performance central to long-term success.

For guests

We empower our guests with knowledge about their impact and guide them toward more responsible choices.

For Heartists®

Our School for Change training program (completed by 97% of team members) embeds environmental goals into performance metrics, making responsibility a driver of success.

For local communities

We play a significant role in our communities’ socio-economic development, help preserve culturally significant sites, and promote tourism that benefits local communities and combats overtourism.

Our Key Documents

Access and download our publications and resources

Our Sustainability Journey

Since our inception we have been promoting responsible hospitality, constantly redefining boundaries, innovating solutions, and driving change for the planet and for people. Discover some of the key milestones in our long-term commitment

Environment Department Creation

1994

1994

Establishment of our Environment department, the first of its kind at a CAC 40 French company

Resources Efficiency

2009

2009

Launch of ‘Plant for the Planet’ program to encourage guests to reuse bath towels, with half of the savings financing tree plantation projects

Planet 21

2011 - 2016

2011

Launch of ‘Planet 21,’ a sustainable development program with seven pillars and 21 commitments by 2015

2016

Launch of ‘Planet 21, Acting Here,’ our comprehensive program for social, societal and environmental action with 75+ initiatives including 10 mandatory actions

Comprehensive Action

2017 - 2019

2017

Partnership with Energy Observer, the world’s first self-sufficient, hydrogen-powered, zero-emission sea vessel

2019

We join the Science Based Targets Initiative (SBTi) to reduce 46% of greenhouse gas emissions by 2030 and achieve net zero emissions by 2050

Single-Use Plastics

2020

2020

Commitment to eliminate all single-use plastics in the guest experience by end 2022

Sustainable Commitments

2021

2021

We join the Sustainable Hospitality Alliance (SHA) to drives collaborative action within the industry

Launch of our first Sustainability-Linked Bond, a 700-million-euro bond allowing investment based on our sustainability commitments and performance

Sustainable Tourism

2022

2022

We join the Global Sustainable Tourism Council (GSTC), the leading organization for sustainability in the hospitality industry

Eco-certification & Reporting

2023

2023

Partnership with Green Key and Green Globe labels to our hotels to obtain third-party certification, with a target of 100% eco-certified hotels by the end of 2026

Deployment of a new reporting tool for hoteliers to measure their carbon footprint and optimize resource management

Explore Further

Sustainable Stays

Discover how we embed sustainability throughout the stay, from hotel design to daily operations.

SUSTAINABLE STAYS

People At Our Heart

Discover our people-centric culture and how our teams bring our passion for service to life

PEOPLE AT OUR HEART
A man with short dark hair, wearing a light collared shirt, smiles while blurred white flowers are in the foreground.

Our Vision & Strategy

Learn about our spirit of innovation, strategic priorities, and optimized business model.

WHAT DRIVES US