Individual Shareholders

• No custodial fees.

• You obtain information directly and automatically via the notices of shareholders' meetings, attendance card request forms, postal voting forms and document request forms.

• Each share registered with the same shareholder for over two years has double voting rights.

• Shares must be transferred to the bearer before transactions may be made. This transfer is now made immediately and free of charge.

To Register Your Accor Shares, simply ask your financial intermediary or contact Accor's transfer agent, Société Générale, at:

Société Générale Securities Services
Service Nominatif
32, rue champ de Tir
BP 81236
44312 Nantes Cedex 3
France
Tél: +33 (0)2 51 85 67 89
Fax: +33 (0)2 51 85 53 42

Société Générale will automatically open an account for you at no cost.

Your orders must be sent to Société Générale or on https://sharinbox.societegenerale.com and, if you are buying, your account must be credited with an amount corresponding to 50% of the sum total of your order. For all sales transactions, your shares are transferred to the bearer immediately and with no extra charge. Every order is transmitted to the market as soon as it is received. Société Générale does not currently offer a Deferred Payment Service for registered shares.

For your information, Société Générale charges the following transaction fees:

• Your orders sent by Nominet:
  0.40% of transactions, with a minimum of € 9 per order.

• Your orders sent by tel, fax, or mail:
  0.60% of the amount of transactions less than 75,000 euros, with a minimum of 9 euros per order
  0.50% of the amount of transactions from 75,000 to 150,000 euros
  0.40% of the amount of transactions above 150,000 euros

Plus the value-added tax (VAT) (20.00% in France).

The Shareholder Advisory Committee serves as both a consultative body and a forum for discussion, to improve the way we communicate with our retail shareholders. 

The aim is to enhance our understanding of individual shareholders' expectations about the information they receive and their relationship with the company in order to make the communication process as transparent as possible and align it more closely with their specific needs. 

The Committee is chaired by the Senior Vice President, Financial Communications and Investor Relations. 
 
Its members are volunteers chosen for their motivation and for how well they reflect the diversity of Accor's retail shareholder base. 

The Shareholder Advisory Committee members 

The individual shareholders committee currently counts:

• Jean-Bernard BOSQUET DENIS

• Brigitte CHAPELLE

• Antoine FLEURIET

• Nicole GIACOMEL

• Frédéric IMBERT

• Jean-François ROPELEWSKI

• Pascal SCHILTZ

• Gaëtan SUEUR

• Isabelle VAN DOORNE

• Jean-Christophe VIE
  

Events

The Shareholder Advisory Committee met on May 6th, 2025, at Maison Delano Paris to discuss and work on:

• Review of fiscal 2024 results

• Market and sector analysis

• Review of the 2025 Q1 revenue

• Preparation for the Annual General Meeting

The Shareholder Advisory Committee had also met on November 5th, 2024, at Molitor Hotel & Spa Paris – MGallery Collection Hôtels to discuss and work on:

• Review of H1 24 results and Q3 24 revenue

• Market and sector analysis
  Comparison with peers’ results

• Summary of Investors’ feedback

If you want to contact the committee members to suggest topics for discussion at committee meetings or exchange views, please send them an e-mail via our contact form.

Article 1 – Purpose of the Shareholders Club 

The purpose of the Accor Shareholders Club is to keep the Group’s shareholders involved and informed. To this end, it offers them several means of communication: 

• A phone number (0 805 650 750, toll free from a landline in France) to answer all questions

• The Shareholders page on group.accor.com website

• The Shareholder Webzine

• Newsletters

Accor reserves the right to modify these means of communication at any time. 

Article 2 – Conditions of membership to Shareholders' Club and means of registration 

Any retail shareholder owning at least 50 bearer shares or 1 registered share and possessing a valid email address may join the Club. Accor Shareholders Club membership is free. Shareholders can register online. 

If the shareholder meets the membership conditions, a confirmation message will be sent to the email address provided in the registration form. 

Article 3 – Benefits 

Regular information 

Members of the Shareholders Club regularly receive information about the Group, sent directly to the e-mail address provided when registering online. They are automatically subscribed to theShareholder Webzine. 

Loyalty card 

Joining the Accor Shareholders Club entitles members to the ALL - Accor Live Limitless Gold digital loyalty card. Members can also request a physical loyalty card which they will receive within 3 to 4 weeks. New members who already hold a ALL - Accor Live Limitless card are also entitled to a new ALL - Accor Live Limitless Gold card.  
 
Cards are issued in a member’s name, and provide access to special services and offers reserved for members of the ALL - Accor Live Limitless program (to find out more, go to all.accor.com). 
 
The ALL - Accor Live Limitless Gold card is valid until December 31 of the year after the year of subscription. Card holders who meet the conditions required (minimum of 30 nights in a hotel per year or 7,000 bonus points earned over the past year) are eligible for Gold membership status for a further 12 months (365 days). Card holders who do not meet these conditions are eligible for the status that corresponds to their stays and expenditure or bonus points earned between January 1 and December 31.  

For more details on how to use the ALL - Accor Live Limitless loyalty card and obtain the associated benefits, please consult the General Conditions of Use for the ALL loyalty program, also available on the ALL - Accor Live Limitless' Terms and Conditions presented on the page: Advantages of the ALL programme 

Hotel tours 

Members of the Shareholders Club can attend hotel tours announced by e-mail, in the Shareholder Webzine or on the Shareholders' Club page of the group.accor.com website. Registration procedures are set out in the announcement. 

Article 4 – Validity of membership 

Membership is valid as long as the Club member meets the conditions set out in Article 2 of these terms and conditions. 

Members who no longer satisfy the conditions of membership undertake to inform Accor Financial Communications and Investor Relations Department at communication.financiere@accor.com. They then cease to be members of the Accor Shareholders Club and lose the attached benefits. Membership renewal does not entitle members to a new ALL - Accor Live Limitless Gold loyalty card before the fifth bygone year following the previous membership. 

Article 5 – Modification of the terms and conditions 

Accor reserves the right to modify the terms and conditions governing the Accor Shareholders Club at any time, as well as the conditions for providing Club services and benefits. The promotional offers reserved for Club members may not be combined with any another promotional offer from the Accor group. 

Shareholders Relation Contact

0 805 650 750
Freephone (toll free from a landline in France)