Authentic & Unique
Artfully designed and locally rooted, our award-winning experiences are crafted to fit location, property, and client needs. From compelling lifestyle concepts to fine dining, every detail sparks emotion.
COMPELLING CONCEPTS AND AUTHENTIC EXPERIENCES
Stand-out food and drink is at the heart of our vision of hospitality, coming to life through experiences melding memorable moments, destination immersion, and delicious, authentic flavors. Our 100,000+ culinary experts and passionate Heartists® craft and deliver experiences that welcome, connect, and inspire guests and locals, meeting growing consumer expectations for culturally immersive experiences and healthy, sustainable dining while boosting hotel performance and returns.
10,000+
restaurants & bars
60+
F&B brands
100,000+
F&B team members
In our hotel bars and restaurants we create dining experiences that celebrate destination and infuse local culture, designed to captivate travelers and locals alike. Our in-house F&B studios and expert teams anticipate evolving expectations, delivering locally driven, health-oriented concepts that combine sustainability and distinctive design. The warm welcome of our Heartistsâ creates memories that linger long after the last bite.
Our diverse portfolio of unique experiences spans Michelin-starred dining like Addison at Fairmont Grand Del Mar in San Diego, exclusive collaborations like Yannick Alléno for Orient Express, Novotel’s plant-forward hospitality, ibis’ up-to-the-minute grab-and-go offer, exclusive events, and innovative pop-ups. Compelling lifestyle concepts can represent 35–45% of hotel revenue, making F&B a powerful value driver for our hotel owners. From design to operations, we provide complete accompaniment, ensuring excellence for guests while driving profitability for owners.
We are reinventing our food model to create meaningful dining experiences that raise awareness and ensure that sustainability is at the core of our culinary ethos – rooted in real actions, dedicated practices, and genuine care for the world around us. Our Good Food Policy accelerates our responsible food model, with seven ambitious commitments towards 2030. Through responsible sourcing, high-quality ingredients, and innovative solutions for waste and carbon reduction, we create menus that are both mouth-watering and mindful of the planet, as we promote plant-based and wellness-focused dishes to encourage sustainable choices.
Discover the brands, studios, and world-class expertise that broaden and strengthen our range of dining experiences