PRESS RELEASE
17.04.2025
Accor is recognizsed as a 5-Star Employer of Choice in Australia and New Zealand for the third year running
Career Growth & Development
FOSTERING A CULTURE OF EXCELLENCE
Empowering teams. Fueling performance.
We foster a culture where people are empowered, careers flourish, and performance thrives. Our comprehensive learning and development programs, culture of performance and recognition, and the benefits we offer our Heartists® empower them to grow professionally while delivering exceptional results. For our hotel owners and partners, this translates into skilled, engaged teams and proven HR solutions that drive operational excellence. We recognize that our success is built on our people, and we value every contribution.
110,000+
new hires in 2024
300+
types of jobs
19M+
hours of training since 2020
1
new recruitment every 4 minutes
Structured for Career Growth
We hire and develop our people based on their potential for growth, and their professional journey at Accor is grounded in a culture of performance, excellence, and individual empowerment, ensuring that our teams thrive.
Clear Pathways
We design clear pathways from recruitment and seamless onboarding through career progression and performance evaluation. Our consistent methodology, with measurable plans and a trusted framework, provides regular feedback and assessment to create coherent development and succession planning that guides each Heartist's® growth and supports employee success.
Internal Mobility
Every year, hundreds of team members begin a new challenge – a different job, activity, brand, or country – to further their career and broaden their horizons. Our network of 45+ brands gives Heartists® freedom to move between them worldwide, accessing the unique development opportunities offered by each one and creating a powerful talent community.
Programs to Attract and Retain Talent
Driven by our ambition to design the hospitality of tomorrow, we empower talent at all levels to reach their full potential. Our wealth of growth opportunities and leadership programs diversify our talent pool and enable every team member to cultivate a lasting career within Accor.
Shaping Future Leaders
Through learning, internship and recruitment opportunities, as well as partnerships with over 200 schools and educational establishments, we prepare new generations of hospitality leaders. Our global Inspire program empowers young graduates to begin their professional journey with us, while our TakeOff! innovation competition gives students opportunities to network with leaders and develop their career paths.
Nurturing Potential
Our targeted development programs ensure that everyone has opportunities to grow and create their path. Step-Up programs develop and retain key people to build a pipeline of high-potential talent. Our selective High Potential Program develops up-and coming leaders in our corporate offices, while the Global Leadership Program offers a best-in-market learning journey to strengthen leadership skills. Regional training programs cater to specific needs of local markets all over the world.
Learning and Development
Through leading training and development programs, we cultivate a culture of continuous learning, empowering each Heartist® to be an actor of their own professional development. Our social mobility initiatives ensure and expand access to growth and development opportunities.
Comprehensive Programs
For 40 years, Accor Academy, the world’s leading hospitality school, has delivered an extensive range of training from job-specific programs to brand immersion and leadership development.
Our global learning management system provides engaging learning content to Heartists® via one single always-on hub, making training seamless, consistent, and easy to implement.
Mentorship and Social Mobility
We believe in the power of mentoring to drive career growth and foster high-performing teams. Our international RiiSE network, for example, empowers women through training and mentoring, while local mentoring initiatives answer specific regional needs.
We act as a social elevator, enabling people from diverse backgrounds to fulfil their potential. This approach is exemplified by our Reveal Talent program, providing personalized development plans for employees with or without diplomas, empowering them to progress rapidly on their career journey.
Benefits, Recognition, and Rewards
We value our team members as the foundation of our success. We offer comprehensive benefits that celebrate every individual’s role, fostering their well-being and contributing to employee satisfaction and retention. We survey local markets regularly to ensure that our packages are competitive. For example, in France we offer a range of profit-sharing and savings plans that reflect our commitment to long-term financial well-being.
Recognizing Talent
Through our ALL Heartists® program – with over 70 partners in travel, gourmet, wellness, and sport – team members can access unforgettable experiences and preferential rates at Accor properties.
Rewarding Achievements
Our annual Bernaches Awards celebrate the exceptional achievements of teams in hotels and offices, embodying our mindset of respect and innovation while recognizing the value of individual achievement and contribution to the Group.
Our Culture of Development in Action
Explore Further
Our Inclusive Culture
Learn how we welcome everyone and celebrate diversity among our teams, guests, and communities.
We Are Heartists®
Learn about the shared passion for hospitality that unites our global community of team members.
Current Job Opportunities
Explore and apply for hundreds of job opportunities across our brands and activities worldwide.
