Responsible Food Model

TRANSFORMING OUR CULINARY ETHOS

Mövenpick Resort Al Marjan Island - UAE

Sustainable choices. Sensational cuisine.

Serving over 200 million meals a year, our role in building a more sustainable food model is pivotal. We are collaborating with stakeholders across the entire value chain to reimagine how we source and prepare food, how we train our teams, and how we engage our guests around the environmental impact of what we eat. With a comprehensive strategy and ambitious commitments – including the development of low-carbon recipes and increasing vegetarian options in menus – we work hand in hand across our organization and network to reinvent food habits and transform hospitality’s food culture.

  • 10,000+

    restaurants & bars

  • 50%

    vegetarian options by 2030

  • 60%

    less food waste by 2030

  • 100%

    responsible coffee, tea, and chocolate by 2030

Mövenpick Tala Bay - Jordan
Mövenpick Tala Bay - Jordan

Sourcing Responsibly & Locally

Farm to fork. We are committed to sourcing food that is local, seasonal, and respectful of biodiversity and animal welfare. Our hotels prioritize seasonal fruit and vegetables and include at least 20 local products on their menus. Over 1,000 of our hotels cultivate urban gardens, growing fresh vegetables on-site.

Our Sourcing Commitments

Respecting animal welfare, we have committed to responsible standards for broiler chickens and exclusive use of cage-free eggs. Through Novotel’s partnership with WWF, we are removing endangered seafood species from our menus, promoting responsible aquaculture and encouraging selective, less destructive fishing methods. 

By 2030, every cup of coffee, tea, and piece of chocolate we serve will be certified responsible, supporting sustainable farming practices and fair compensation for producers. 

How We Are Sourcing Responsibly

Discover some of the hotels transforming their supply chain to offer guests responsibly sourced products

MÖVENPICK RESORT ASWAN - EGYPT

Fostering Flora & Fauna

At Mövenpick Resort Aswan, on its own island in the middle of the Nile, a 30,000sqm organic farm grows a wide variety of produce for the hotel, including over 3,000 fruit trees.

The farm provides over 20 tons of fresh produce annually for guests to savor, and the flower nursery cultivates more than 5,000 blooms to decorate the lobby. A composting project covers the farm’s needs as well as supplying small local farmers.

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FAIRMONT AND SWISSÔTEL - SINGAPORE

Embracing Aquaponics

Fairmont Singapore and Swissôtel The Stamford joined forces to launch the hospitality industry’s first urban aquaponics farm, an innovative step towards a sustainable future.

Aquaponics is a pesticide-free farming method combining fish cultivation with soil-free growing, and their 450sqm farm provides around 1,300kg of fresh vegetables and 200kg of fish to the hotels’ restaurants each year.

ACCOR HOTELS IN COLOMBIA

Reducing Impact

We are collaborating with innovative sustainability platform Foodsteps to help hotels reduce their environmental impact.

Agricultural land is a key driver of biodiversity loss, and Foodsteps measures the land-use footprint of products hotels use, then helps develop strategies to reduce the impact, supporting hotels to create innovative new menus that are kinder to the land.

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Pullman Guangzhou Baiyun Airport - China
Pullman Guangzhou Baiyun Airport - China

Reducing Food Waste

Every bite counts. Thirty percent of the world’s food production is wasted. We are addressing the environmental, economic, and social imperative through our commitment to reduce food waste by 60% by 2030. Building on “reduce, reuse, recycle” principles, we achieved a 10% reduction from 2023 to 2024 alone.

Innovation to Fight Food Waste 

Over 2,300 of our hotels track food waste, with 380 pioneering properties using innovative AI solutions to identify waste patterns in real time. Data drives our approach as we rethink recipes and buffet formats while educating teams and guests. 

We partner with local charities and food banks to ensure surplus food finds purpose, following strict safety protocols. Organic waste is recycled by composting or anaerobic digestion, collaborating with partners like Alchimistes and Moulinot in France.

How We Are Reducing Food Waste

Discover some of the hotel teams mobilizing to fight waste in our properties

PULLMAN JIAXING PINGHU - CHINA

Measuring Food Waste

To reduce food waste for over 238,000 annual covers, the team at Pullman Jiaxing Pinghu Excellence identified key steps: verifying headcounts before every event, providing to-go boxes for leftovers, and implementing rigorous measurement plans.

With full leadership engagement and team training, they are well on their way to meeting our reduction target of 60% by 2030. 

NOVOTEL ABU DHABI GATE - UAE

AI-Powered Monitoring

In 2023, Novotel Abu Dhabi Gate transitioned from manual food-waste monitoring to AI-based measurement tool, Orbisk.

Enhanced accuracy boosted waste-reduction measures – portion control, removing unpopular items from menus and buffets, displaying daily food waste counts to raise guest awareness, and training for new Heartists – that have reduced food waste by 44% so far.

FAIRMONT MONTREAL, THE QUEEN ELIZABETH - CANADA

Kitchen Creativity

At The Queen Elizabeth Hotel, food waste reduction is an art. Chefs across its seven venues synchronize menu items, using the same produce – prepared differently – across restaurants. A Solucycle food processor transforms food waste into biogas, and collaborations with local organizations send leftover food to locals in need.

Thanks to these initiatives, the hotel’s food waste baseline is 122.5g per cover ౼ compared to a 300g average across our hotels.

Raffles Grand Hotel D'Angkor - CAMBODIA
Raffles Grand Hotel D'Angkor - CAMBODIA

Shifting Eating Habits

Inspiring change. We are transforming how guests experience food by placing our kitchen teams at the heart of sustainable dining. Their expertise, passion, and creativity drive attitude and habit change as they craft menus, build relationships with trusted suppliers, and influence guest choices.

Good Food Feels Great 

Our “Good Food Feels Great” initiative positions sustainable options not as the most responsible choice, but as the most appetizing. The program fosters the creation of local culinary brigades and provide trainings, tools, and a platform for sharing best practices.  

Food evokes deep emotions, reflects identity, values, and culture. Our approach – centering on authenticity, enjoyment, and well-being – aligns with clients’ increasing demand for authentic, meaningful dining experiences and healthier, more mindfully sourced food.

How We Are Shifting Eating Habits

Discover a selection of our hotels creating and promoting mindful, eco-conscious food choices

SOFITEL SANYA LEEMAN RESORT - CHINA

Locally Inspired Cuisine

Four Accor hotels on Hainan created 88 Bites: chef-crafted dishes celebrating the island’s rich culinary heritage while showcasing eco-conscious dining and raising guests’ environmental awareness.

Sofitel Sanya Leeman Resort featured innovative dishes like wild Wuzhishan mushroom risotto and Hainan sea bass with sour mango salad – uniting sustainability and exceptional dining.

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FAIRMONT JASPER PARK LODGE - CANADA

Cultivating Community

In operation since 1929, the greenhouse at Fairmont Jasper Park Lodge grows microgreens and root vegetables served in the resort’s restaurants.

A staff garden, where staff residents can grow fruits, vegetables, and flowers on their personal plots, encourages employees to help create a localized food system while nurturing a passion for gardening and creating a sense of community.

MERCURE PORTO CENTRO ALIADOS - PORTUGAL

Tasting the Destination

At Mercure Porto Centro Aliados, guests are immersed in local culture through Mercure’s “Discover Local” program.

Food anchors this immersive experience, with menus showcasing Portuguese specialties using responsible principles: locally sourced, seasonal, healthy products, including herbs from the hotel’s garden – delivering Porto’s authentic taste and warmth.

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Our Key ESG Documents

Explore the policy documents outlining our commitments and impact for responsible hospitality.

Explore Further

Destination Stewardship

Discover how we protect our local communities, ecosystems, and cultural heritage

DESTINATION STEWARDSHIP

Sustainable Stays

Discover how we embed sustainability throughout the stay, from hotel design to daily operations.

SUSTAINABLE STAYS

Food & Drink

Discover how we create stand-out food and drink experiences to delight guests and boost performance.

FOOD & DRINK