Ensuring Future-Proof Operations

We are committed to offering free-range eggs or eggs from cage-free hens (shell and liquid forms) across restaurants globally, with 84% of all hotels responding now meeting this target.

In Europe, the USA and Canada we are also acting to improve welfare conditions for chickens.

In France, we are conducting a comprehensive assessment on pork supply to identify actionable improvements, while also exploring alternative options to pork meat.

Fairmont Singapore and Swissôtel The Stamford launched the hospitality industry's first urban aquaponics farm in 2019, producing 1,300kg of vegetables and 200kg of fish a year for the hotels’ restaurants.

The farm has since become an innovation and education hub: in 2025, it welcomed 570+ visitors, including hospitality leaders, government agencies, and universities. A new collaboration with LifeLab converts food waste into fish feed, closing the loop between waste management and food production.

MGallery’s collaboration with natural skincare brand Typology reinforces responsible sourcing while providing a memorable, mindful guest experience.

These bathroom amenities for guests worldwide offer effective, simple, and environmentally sourced skincare free of PEGs, sulfates, and silicone, and certified vegan, GMO-free, gluten-free, and RSPO-certified for bar soaps.

Setting a new standard for sustainable design, Mercure Katowice Centrum’s 260 sqm vertical garden – a living wall of nearly 7,000 plants – greets guests while creating a microclimate that cools the building, produces oxygen, and filters air pollutants.

“Green & Clean” design includes solar power, in-building energy distribution, recycled materials, state-of-the-art rainwater collection, and EV charging stations.

JO&JOE Gentilly is the first BBCA hotel, a French label certifying low-carbon buildings based on four criteria: well thought-out construction, controlled use, carbon storage, and circular economy.

JO&JOE hotels are marked by their use of innovative construction materials – usually super-wood that includes bio-sourced products and low-carbon concrete.

The roof tiles at Sofitel Dubai The Palm are made from an insulating, sun-reflecting material. It also has double glazing, energy-efficient air conditioning, a heat recovery system, presence detectors for corridor lighting, and 530 sq m of solar panels that cover 45 percent of its hot water needs.

Its eco-design principles made it the first hotel on the Palm Jumeirah to become Green Globe certified.

We believe that an open innovation mindset is vital to accelerating progress. For example, our collaboration with startup Luniwave shows how smart in-room technologies can reduce water and energy use without compromising guest comfort.

Its LuniShower reduces water consumption through timed flow cycles, while its GreenMiles program rewards guests for making sustainable choices during their stay.

Responsible water management at Raffles Bali was planned before the resort’s first stone was laid. Its water comes from a deep well and is filtered and treated onsite.

Used water goes to a recycling tank where it’s naturally cleaned by aerobic bacteria then used for irrigation. This effort has made the resort almost water self-sufficient, with 97% of water used returning to the land.

With over 18,500 meeting and event spaces worldwide, we play a role in reducing the impact of the event sector. Our Event Carbon Reduction Charter mandates hotel actions such as waste recycling, provision of filtered water, and use of reusable table and glassware.

We work with our clients to rethink catering to minimize waste, and our certified Carbon Calculator helps planners design and plan more sustainable events.