Digital & Tech Your mobile trip
1 min

In August this year the AccorHotels app had been downloaded more than 5 million times.

In 2012, we surfed on the wave of digital transformation and unveiled an app to make life easier for you. Today it’s official: it has been downloaded 5,185,516 times* since its launch!

France is top of the league table with more than a million downloads on the French stores, followed by Brazil with 690,000 downloads and finally the United Kingdom with more than 400,000 downloads.

Before, during and after your stay

The AccorHotels mobile app  helps you to plan your trip from A to Z. Pay a virtual visit to the hotel of your choice and book some activities for your stay. You can use the app to rent a car to explore your destination, for example, and to access up to 75 city guides. A last minute meeting? Book a table in one of our 3,000 restaurants, or a day work space for one or more people. Thanks to the app your mobile phone will be your best friend during your stay and participating in the LCAH loyalty programme will make your friendship last even longer. 93% of users are members of the programme!

Continual improvement

The app has continually evolved and improved with each update. Every month users are offered a new update with at least one new function, partly based on user comments and feedback.

In 2018 the new challenge will be the creation of a conversational interface, or ChatBot, an ‘in-app’ personal assistant.

The app in 6 figures

  • More than 20 brands, more than 2,000 destinations, 4,200 AccorHotels, 2, 200 partner hotels
  • 18 languages
  • 29 million visits in 2016
  • Approximately 5 downloads per minute
  • A score of 4.2 on the Google Play Store with more than 30,000 ratings
  • A score of 4 on Apple Store with more than 17,000 ratings


*In August 2017

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