Applying Our Principles

The Accor Ethics and CSR Charter reflects the Group's vision and approach to responsibility, ethics, and transparency to protect all its stakeholders. As a major player in the hospitality industry, we also manage supplier relationships responsibly, fostering sustainable solutions for our services and activities in alignment with the Group's Responsible Procurement Charter.

To learn more, download our Ethics and CSR Charter and our Responsible Procurement Charter below:  

Our Human Resources Policy

The implementation of our code of ethics and CSR relies on continual dialogue with all our stakeholders: guests, employees, financial and business partners, franchisees, owners/investors, parties involved in local development etc. This communication is crucial as it enables us to identify priority areas for action and together create shared value. Our determination to develop our human resources through dialogue with all our employee representatives and management is put into practice within the Group by means of the following guidelines:

• We involve all our employees in improving their working life
• We encourage dialogue with employee representatives
• We devise solutions to help achieve a work-life balance
• We offer working conditions and benefits that have the overwhelming approval of our employees
• We fervently defend diversity and equal opportunities
• We help our talents adapt to the digital world and encourage them to innovate