Career Growth & Development

We hire and develop our people based on their potential for growth, and their professional journey at Accor is grounded in a culture of performance, excellence, and individual empowerment, ensuring that our teams thrive.

Clear Pathways

We design clear pathways from recruitment and seamless onboarding through career progression and performance evaluation. Our consistent methodology, with measurable plans and a trusted framework, provides regular feedback and assessment to create coherent development and succession planning that guides each Heartist's® growth and supports employee success.

Internal Mobility

Every year, hundreds of team members begin a new challenge – a different job, activity, brand, or country – to further their career and broaden their horizons. Our network of 45+ brands gives Heartists® freedom to move between them worldwide, accessing the unique development opportunities offered by each one and creating a powerful talent community.

Through leading training and development programs, we cultivate a culture of continuous learning, empowering each Heartist® to be an actor of their own professional development. Our social mobility initiatives ensure and expand access to growth and development opportunities.

Comprehensive Programs

For 40 years, Accor Academy, the world’s leading hospitality school, has delivered an extensive range of training from job-specific programs to brand immersion and leadership development.

Our global learning management system provides engaging learning content to Heartists® via one single always-on hub, making training seamless, consistent, and easy to implement.

Mentorship and Social Mobility

We believe in the power of mentoring to drive career growth and foster high-performing teams. Our international RiiSE network, for example, empowers women through training and mentoring, while local mentoring initiatives answer specific regional needs.

We act as a social elevator, enabling people from diverse backgrounds to fulfil their potential. This approach is exemplified by our Reveal Talent program, providing personalized development plans for employees with or without diplomas, empowering them to progress rapidly on their career journey.