Let’s celebrate World Food Day!

An opportunity to review our Group's commitments and best practices for healthy, sustainable and zero-waste food.

Each year, Accor hotels serve 150 million meals. Because we are also restaurateurs, because the current food model is not sustainable and because our customers want to consume quality and sustainable food, we act daily to offer them healthy and environmentally friendly products. 

Our commitment is reflected in the 9 pillars of our Healthy and Sustainable Food Charter.

Accor's commitments by the end of 2020

  • To reduce food waste by an average of 30% 
  • To prioritise local and seasonal supplies 
  • To extend the range of organic produce and support agroecology 
  • To promote subsidiaries that incorporate animal welfare criteria 
  • To ban endangered species of fish and promote responsible fishing 
  • To get rid of disposable plastic 
  • To remove controversial food additives 
  • To provide responsible tea and coffee
  • To meet different dietary requirements 

Our hotels get involved

Eating is a daily act that may seem trivial to us, but its impact on your body and the planet is considerable. Today, consumers are facing too many food offers and sometimes make the wrong choices. 15% of the world's carbon emissions are related to livestock farming and more than 30% of food is wasted. While products often also contain health-damaging additives, it is increasingly essential to mobilize for a healthier and more sustainable diet. At Accor, this is why we serve meals to our guests as we would for our own family, in a responsible way. How? Some examples below. 

OUR Hotels are providing eggs from free-range hens 

Accor aims to only provide eggs (both eggs in their shells and as egg products) from free-range or non-caged hens. This is part of the nine commitments from the Food Charter. To ensure this, Accor signed a partnership with the Humane Society International (HSI) in 2016. This is a global organisation for the protection of animals that works at identifying and developing sectors that produce cage-free eggs, particularly in regions where these sectors are limited or difficult to identify. 

Participating in emerging urban agriculture 

The development of urban and peri-urban agriculture could provide the answer to growing urbanisation and the deepening gap between rural agricultural areas, food producers and cities, which currently only play a consumer role.
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With a presence in over 1,700 cities, Accor wants to play a pioneering role and support this transition on a global level. We have already reached our commitment to set up 1,000 urban vegetable gardens in our hotels by 2020, before the end of 2019

Taking action to reduce the use of palm oil

Our consumption of palm oil is responsible for large-scale deforestation and a notable loss of biodiversity. Also, according to some experts, it is not good for our health. At Accor, we are taking steps to reduce our use of palm oil and are ensuring that the palm oil used is certified as sustainable (bearing an RSPO, Organic or Rainforest Alliance label)..

Responsible coffee in our hotels!

Since coffee plantations could decrease by 50% in the future due to global warming, it is important to commit to providing responsible coffee and to take part in preserving this ecosystem. The Segafredo coffee listed on our breakfast menus throughout our midscale and economic hotels since early 2019 is Rainforest Certified*. 

This is an important step since breakfast coffee represents about 70% of the volume of coffee consumed in our hotels, that’s 94 million cups of espresso last year, or 3 cups consumed per second! 

Solutions to help hotels reduce food waste


The "Love Food, Not Waste" website has a toolkit that offers hotels a personalised action plan

To raise awareness and provide guidance for hotels on food waste, Accor has set up an internal mini-site with a toolkit that allows simple solutions to be found, as well as providing recommendations tailored to the hotel's profile and requirements. 

Winnow, A technology that reduces waste in hotels with high traffic restaurants

A partnership was created with Diversey and the start-up Winnow. This solution allows chefs to automatically measure the exact amount of food thrown away with a digital scale, as well as create daily data reports that help restaurant teams reduce overproduction.

Solutions to donate or resell

Initiatives are rapidly growing in restaurants throughout our hotels so that unused food can be donated to food banks or associations, or sold at a low price to local populations.

The adoption of the "Too Good To Go" start-up app in Europe is another example of this action towards positive hospitality. The app connects local consumers with restaurants or vendors who offer their unconsumed portions at a low price. 

Since the partnership started in 2016, 260,000 meals have been saved, which has also prevented the equivalent of 650 tons of CO2 emissions being thrown away 


* The label from the Rainforest Alliance NGO certifies farming operations using approximately 100 social, environmental and economic criteria established by the Sustainable Agriculture Network (SAN). It provides everyone with a reliable way of identifying responsible products and services that meet the certification or verification standards.